CitruBlüm, LLC (“CitruBlüm,” “we,” “our,” or “us”) operates the website https://CitruBlüm.com (the “Site”) and provides online retail, digital advertising, and related services (the “Services”). We are committed to protecting your privacy and handling your personal information responsibly.

Our business is registered at:
Email: support@citruBlum.com

1. Information We Collect

We collect personal and non-personal information when you interact with our website or make a purchase, including:

a. Personal Information:

• Name, billing and shipping address

• Email address and phone number

• Payment information (processed securely through third-party providers)

• Account login information, if applicable

b. Automatically Collected Information:

• Device type, browser, and operating system

• IP address and geolocation data

• Pages viewed, time spent, and actions taken on our site

• Cookies and similar tracking technologies

2. How We Use Your Information

We use collected information to:

• Process and fulfill your orders

• Communicate with you about purchases, updates, and promotions

• Improve our products, services, and website functionality

• Personalize your browsing and shopping experience

• Prevent fraud, comply with laws, and enforce our policies

• Run marketing and remarketing campaigns through advertising platforms like Meta, Google, and others

3. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to improve functionality and measure performance. These help us:

• Remember your preferences and cart items

• Track conversions from ads and affiliate links

• Understand website traffic and user behavior

• Display personalized ads based on browsing activity

You can control or delete cookies through your browser settings. However, some parts of the site may not function properly if cookies are disabled.

4. Data Sharing and Disclosure

We do not sell your personal data. We may share information with:

• Payment processors (e.g., Stripe, PayPal) to complete transactions

• Shipping partners to deliver your orders

• Marketing and analytics services (e.g., Google Analytics, Meta Ads)

• Legal authorities if required by law or to protect our rights

All third-party services we use comply with applicable data protection laws and process your data securely.

5. International Data Transfers

Because we serve customers in the United States, United Kingdom, Australia, Canada, and New Zealand, your information may be transferred and processed across international borders. We ensure such transfers comply with applicable laws, including GDPR (UK/EU) and other data privacy regulations.

6. Your Data Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Object to or limit certain processing activities

• Withdraw consent to marketing communications at any time

• Request data portability in a commonly used format

To exercise these rights, contact support@citruBlum.com.

7. Data Security

We use industry-standard encryption (SSL/TLS) and security practices to protect your personal data from unauthorized access, loss, or misuse. While we take reasonable measures, no online transmission is 100% secure, and you share data at your own risk.

8. Retention Period

We retain your information as long as necessary to fulfill your orders, comply with legal obligations, and resolve disputes.

9. Children’s Privacy

Our website and services are not intended for children under 18 years old. We do not knowingly collect data from minors.

10. Advertising and Remarketing

We may use remarketing tools such as Facebook Pixel or Google Ads to show you relevant ads. These platforms use cookies to track activity and display personalized content. You can opt out of targeted advertising via:

• Facebook Ad Settings

• Google Ads Settings

11. Return Policy

We offer a 30-day return policy on eligible products. For return instructions, please visit our website or contact support@citruBlum.com. Refunds are issued based on the condition and eligibility of returned items.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Continued use of our website after such updates constitutes your acceptance of the revised policy.

13. Contact Us

For questions or privacy concerns, please contact:
CitruBlüm, LLC
Email: support@citruBlum.com