CitruBlüm, LLC (“CitruBlüm,” “we,” “our,” or “us”) operates the website https://CitruBlüm.com (the “Site”) and provides online retail, digital advertising, and related services (the “Services”). We are committed to protecting your privacy and handling your personal information responsibly.

Our business is registered at:
Email: support@citruBlum.com

1. Information We Collect

We collect personal and non-personal information when you interact with our website or make a purchase, including:

a. Personal Information:

• Name, billing and shipping address

• Email address and phone number

• Payment information (processed securely through third-party providers)

• Account login information, if applicable

b. Automatically Collected Information:

• Device type, browser, and operating system

• IP address and geolocation data

• Pages vieweWelcome to CitruBlüm, LLC (“CitruBlüm,” “we,” “us,” or “our”). These Terms & Conditions (“Terms”) govern your access to and use of our website https://CitruBlüm.com and all related services, products, and digital content (collectively, the “Services”). By using our website or purchasing from us, you agree to these Terms in full.

  If you do not agree, please do not use our website or make a purchase.

  1. Company Information

  CitruBlüm, LLC
  Email: support@citruBlum.com

  We sell health, vitality, diet, and performance products and operate online in the United States, United Kingdom, Australia, Canada, and New Zealand.

  2. Eligibility

  To use our website or place an order, you must be at least 18 years old or the age of majority in your country. By using the Site, you represent that you meet this requirement.

  3. Product Information

  We make every effort to display product details accurately, including descriptions, pricing, and images. However, we do not guarantee that all product information is error-free, complete, or up to date. We reserve the right to correct errors, update information, or cancel orders if inaccuracies occur.

  All products are intended for personal use only and not for resale unless authorized in writing by CitruBlüm, LLC.

  4. Pricing and Payments

  All prices are listed in U.S. dollars (USD) unless otherwise stated. You are responsible for any applicable taxes, customs duties, or international fees.

  We accept major payment methods securely through third-party payment processors. By submitting payment information, you represent that you are authorized to use the selected method.

  We reserve the right to refuse or cancel any order suspected of fraud, unauthorized activity, or violation of these Terms.

  5. Shipping and Delivery

  Orders are processed and shipped promptly. Delivery times may vary by region. We are not responsible for delays caused by carriers, customs, or factors outside our control.

  Once your order is shipped, tracking information will be provided (if applicable). Title and risk of loss transfer to you upon delivery.

  6. Return Policy

  We offer a 30-day return policy on eligible items from the date of delivery. To initiate a return:

  • Contact support@citruBlum.com with your order number.

  • Items must be unused, unopened, and in original packaging.

  • Return shipping costs may apply unless the item was damaged or defective.

  Refunds are processed to your original payment method once the return is received and inspected. We reserve the right to deny refunds for products not meeting the return conditions.

  7. Intellectual Property

  All content on this Site, including text, graphics, images, product designs, logos, videos, and software, is owned or licensed by CitruBlüm, LLC and protected under copyright, trademark, and international intellectual property laws.

  You may not reproduce, copy, modify, distribute, or exploit any content from this Site without our prior written consent.

  8. User Conduct

  By using our website, you agree not to:

  • Use the Site for unlawful or fraudulent purposes.

  • Attempt to hack, damage, or interfere with website security or functionality.

  • Post false, misleading, or harmful information.

  • Copy or scrape product information, prices, or content for competitive purposes.

  Violating these terms may result in termination of your access and possible legal action.

  9. Advertising, Promotions, and Affiliates

  We may promote our products using online advertising, social media, and affiliate partnerships. When you click on ads or links, cookies may track performance and conversions as explained in our Privacy Policy.

  Promotions, discounts, and coupons are subject to change or termination without notice. Each promotion may have specific terms that override these general conditions.

  10. Disclaimers

  All products and content provided by CitruBlüm are for informational and personal wellness purposes only.
  We do not claim to diagnose, treat, cure, or prevent any medical condition. Individual results may vary.
  Consult a qualified healthcare professional before using any product, especially if you have medical conditions or are taking medications.

  Our products are not evaluated by the FDA or equivalent regulatory authorities.

  11. Limitation of Liability

  To the fullest extent permitted by law, CitruBlüm, LLC and its directors, officers, employees, and affiliates are not liable for any indirect, incidental, special, or consequential damages arising from:

  • Use or inability to use our website or products

  • Unauthorized access to data

  • Any errors or interruptions in service

  • Product misuse or failure to follow instructions

  Our total liability for any claim will not exceed the total amount paid for the product that gave rise to the claim.

  12. Indemnification

  You agree to indemnify and hold harmless CitruBlüm, LLC, its affiliates, and representatives from any claims, losses, or expenses arising from your violation of these Terms or misuse of our Services.

  13. International Use

  Our products are available to customers in the US, UK, AU, CA, and NZ. By ordering internationally, you agree to comply with your local import and regulatory laws. We are not responsible for customs clearance delays or additional fees charged by your country.

  14. Privacy

  Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your data.

  15. Changes to Terms

  We may update or modify these Terms from time to time. Updated versions will be posted on this page with the new effective date. Continued use of our website means you accept the revised Terms.

  16. Governing Law

  These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict of law principles. Any disputes shall be resolved exclusively in the courts located in New Castle County, Delaware.

  17. Contact Information

  For any questions or concerns regarding these Terms, contact:
  CitruBlüm, LLC
  Email: support@citruBlum.com